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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Manuel Castro

Manuel Castro

October 15, 2024

5  out of  5
rating by Manuel Castro
"Orfa was very knowledgeable explaining the details of my policy and also a great help when I got into a car accident. I feel confident and secure knowing I have Orfa on my side."
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David Howe

October 12, 2024

5  out of  5
rating by David Howe
"Jennifer at Adolfo’s Saldanas office is well fantastic (beyond words of expression and yes I know this is an insurance review). I’ve been with State Farm since I was 15 and am now 35. I’ve followed Jenny when she moved to Adolfos office because she is the best. In fact, the entire office is the best In Southern California as I have even started to refer my friends to go here even if they are not in riverside. (There’s no incentive to refer that’s how much I love this office) So if you’re looking for an insurance office in the IE look no further and don’t just take my word for it try for yourself."
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Yesenia Jimenez

October 10, 2024

5  out of  5
rating by Yesenia Jimenez
"Orfa has a great customer service. She is very friendly and she go the extra mile to help you. She is great"
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Margaret Bouchicas

October 9, 2024

5  out of  5
rating by Margaret Bouchicas
"The agent's that are in the front office are very kind, friendly, and very knowledgeable too help you with any kind of situation that you might be in."
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lisa Anaya

September 20, 2024

5  out of  5
rating by lisa Anaya
"Ophra is amazing, she responds on time to any concerns and is always friendly!!"
We responded:
"Hello Lisa, Thank you for your review. Our agency strives to provide excellent customer service. We appreciate your business and look forward to helping you for many years to come. Thank you."
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Jessica castro

September 14, 2024

5  out of  5
rating by Jessica castro
"Since I have been with State Farm I’ve had nothing but a great experience. Orfa has always taken care of us and make everything so easy and worry free! She’s always there when you need her, you can tell she really values her clients. Thank you!"
We responded:
"Thank you Jessica. We pride ourselves on being effective, efficient, and providing the best customer experience."
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Loida Jalop

August 7, 2024

5  out of  5
rating by Loida Jalop
"Jennifer Bouman helped me today and was very quick to give me a call back for my concers. Very grateful for the excellent service. She was very kind on the phone and patient."
We responded:
"Hello Loida, we thank you for choosing us, Adolfo Saldana- State Farm for all your insurance needs. Our goal is to provide you with remarkable service. "
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David Russell

June 25, 2024

5  out of  5
rating by David Russell
"Thanks to Jenny Bouman for being so thorough and helpful!"
We responded:
"Hello David, Thank you, we appreciate your business and our office is grateful for customers like you. Jenny is a vital member of our team, I thank you for your kind words."
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Alan Garretson

February 13, 2024

5  out of  5
rating by Alan Garretson
"Great business and professional insurance agent. Excellent service by the owner and staff, and has a good company behind it."
We responded:
"Hello Alan, we thank you for your review. We appreciate your business and love to work with small businesses like yours. "
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Stefan Kruger

January 24, 2024

5  out of  5
rating by Stefan Kruger
"The accounting process and service at State Farm cannot be complained about as it is non existent. Going towards a year now payments to the two policies on my account has been misapplied each and every month. This despite complaining about it every month and not getting anywhere to get this resolved. Jennifer Bouman from State Farm has taken it upon herself to assist me every month, my sincere and heartfelt gratitude to her for her professional service!! The 5 stars is for Jennie and definitely not for State Farm!!"
We responded:
"Hello Stefan, We appreciate your review for our agency. Unfortunately, we all run into billing issues that are handled by the main office. I appreciate your patience and you being a long time customer. I will let Jennifer know of your kind words. Thank you again."
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Joshua Teran

January 12, 2024

5  out of  5
rating by Joshua Teran
"Great service! Margarita was amazing, friendly, knowledgable , and helped make it an easy decision to switch to State Farm. Gives me a good peace of mind to know that my insurance needs are taken care of by an agency that values its clients. Highly recommend."
We responded:
"Hello Joshua, Thank you for your review. Everyone at our agency has over 10 years of experience, we appreciate your business. As I approach my 34th year with State Farm, our commitment is to always deliver remarkable customer service to our customers. Margarita is a very important part of our team and continues to deliver our promise. Thank you."
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Joana Trevino

December 30, 2023

5  out of  5
rating by Joana Trevino
"Helpful, kind and professional"
We responded:
"Joana, Thank you for your 5 star review. State Farm celebrates over 100 years of providing insurance and financial services to families just like yours. "
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Melih Gunay

December 27, 2023

5  out of  5
rating by Melih Gunay
"amazing team . Orfa , Margarita, Jennifer excellent customer service"
We responded:
"Melih, We appreciate your business and thank you for choosing our award winning agency. We are here to always help you with your personal and business insurance needs. Thank you"
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Siam Kazi

December 20, 2023

5  out of  5
rating by Siam Kazi
"Been with State Farm for over a decade, love working and speaking with Orfa who's has always kept my rate low and helped when anything happens to me while driving. Above all, her joyful attitude always makes it worthwhile for doing business here."
We responded:
"Siam, I appreciate your kind words about our office and Orfa. We strive to deliver a remarkable experience. Thank you"
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Marcella Rodriguez

December 12, 2023

5  out of  5
rating by Marcella Rodriguez
"Marguerita always helpful , very knowledgeable. I have been a customer of Adolfo Saldana for over 15 years . Great prices , Great customer service."
We responded:
"Hello Marcella, We appreciate your loyalty to our agency and State Farm. We strive to deliver a 5 star customer experience. Margarita is part of our valuable team and her expertise is extensive. Thank you."
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Michael Martinez

December 8, 2023

5  out of  5
rating by Michael Martinez
"Been insured through Statefarm over ten years and I can confidently say Orfa is always willing to go the extra mile and take care of me. Not only is she patient and attentive but she provides valuable insight and explains the different policies and breakdowns. Wouldn’t want it any other way. Keep on rocking Orfa!"
We responded:
"Hello Michael, Thank you for choosing the #1 Auto, #1 Homeowners and #1 life insurance company in America. We will pass on your kind words about Orfa. She is truly an expert in her field. Thank you again for your business. "
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Benjamin Saenz

December 7, 2023

5  out of  5
rating by Benjamin Saenz
"Margarita was the best. She even laughed at all my joke's even if they weren't funny."
We responded:
"Hello Ben, we appreciate you for choosing us for your insurance needs. Margarita and the team are always here to listen to your jokes!! Sometimes we all need some laughter in our lives. Thank you again."
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gerald

December 5, 2023

5  out of  5
rating by gerald
"The easiest and fastest way to get insured especially with Margarita she help me get the best car insurance and she’s super sweet and genuine."
We responded:
"Hello Gerald, we appreciate your review and your customer experience with us. Thank you."
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Lola Gonzalez

November 29, 2023

5  out of  5
rating by Lola Gonzalez
"Altamente recomendados su personal es responsable y amable en especial la señora margarita"
We responded:
"Gracia Lola, siempre estamos aqui para aydudarle con sus seguros."
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Deja Monique

October 17, 2023

5  out of  5
rating by Deja Monique
"Chelsea helped me with my life insurance and always keeps me up to date on everything happening with my policy! Thank you!!"
We responded:
"Hello Deja, Thank you for the great message. I am glad Chelsea was able to help you with your life insurance. We appreciate your business. "
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Justin Weber

July 9, 2023

5  out of  5
rating by Justin Weber
"Chelsea was very helpful with getting us set up with new insurance when we moved across states. Everything was super easy and not complicated!"
We responded:
"Hello Justin, Thank you for becoming our client. We appreciate your trust and confidence in our Agency."
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Brad Long

June 22, 2023

5  out of  5
rating by Brad Long
"Chelsea from State Farm was gold. I received a quote that beyond reasonable over the phone and within a day she had followed through on her word and I was insured for business as quickly as possible. I’m a fan!"
We responded:
"Hello Brad, we thank you for your business. We strive to deliver outstanding customer service. We will let Chelsea know of the kind words. Thank you for choosing our agency for your business needs."
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Edi Rocha

April 21, 2023

5  out of  5
rating by Edi Rocha
"Great customer service and great rates. I am glad I shopped around and State Farm was able to offer me a better rate than my previous insurance company."
We responded:
"Hello Edi, We appreciate the opportunity to serve you. Thanks again"
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Ma Huezo

April 6, 2023

5  out of  5
rating by Ma Huezo
"Excellent service from Chelsea Aguilar she always have a solution for me and fast response"
We responded:
"Thank you so much Mrs. Huezo for your review. We strive to deliver excellence customer service in our office. I will let Chelsea know regarding your review. We appreciate your Business."
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Carlos V

March 30, 2023

5  out of  5
rating by Carlos V
"I have enjoyed my experience with Adolfo Saldana State Farm insurance company. Chelsea has been amazing and has provided get customer service."
We responded:
"Thank you for joining our Agency. State Farm is over 100 years old. We specialize in Auto, Home, Business and Life insurance. "